Most agencies chase new customers. We help you keep the ones you have — and unlock every rupee of value from them through WhatsApp and email that actually get read, opened, and acted on.
WhatsApp and email marketing in India means two things — direct reach into a customer's phone and inbox at costs that dwarf paid media. Most brands barely scratch the surface. We build them right, from day one.
With 68%+ open rates and near-instant delivery, WhatsApp is the most direct line to your customer. We build broadcast campaigns, automation flows, and catalogue experiences that feel personal — not spammy.
Email still delivers the highest ROI of any digital channel — when done right. We pair paid media learnings with email sequences that nurture leads and drive repeat purchases month after month.
Strategy, design, copy, setup, automation, and reporting — all in-house. One team, zero handoff delays. Works alongside your social media marketing and content creation for a unified brand voice.
Campaign calendars, audience segmentation strategy, and messaging frameworks aligned to your business goals.
Mobile-first, brand-consistent email and WhatsApp templates built for high deliverability and click-through.
Subject lines that get opened. Messages that get read. CTAs that get clicked. Brand voice throughout.
End-to-end automation flows — welcome series, cart abandonment, re-engagement, and post-purchase sequences.
Audience segmentation, list hygiene, opt-in management, and TRAI/DND compliance across all databases.
Systematic testing of subject lines, send times, content formats, and CTAs to continuously lift performance.
WhatsApp Business API, CRM integration, e-commerce triggers, and third-party tool connections handled end-to-end.
Weekly delivery reports, monthly deep-dives, and plain-language insights — no vanity metrics, just what moves the needle.
Direct marketing consistently outperforms every other digital channel on ROI — when strategy and execution are right.
vs 2–5% for social media organic reach across platforms
Average return for every ₹1 spent on email marketing
Direct channels convert better than social or display ads
WhatsApp messages read within five minutes of delivery
Most agencies blast messages. We build systems — segmented, automated, and optimised for what your specific audience responds to. Fullscoop's approach, shaped by founder Manish Vaswani over 12 years, is built on one principle: message relevance always outperforms message volume.
TRAI guidelines, DND scrubbing, opt-in management, and WhatsApp API policy compliance — handled properly, every time.
We know how a hotel guest communicates differently from a real estate lead or a hospital patient. Messaging is contextual, always.
Copywriting and design done by the same team that handles your branding — brand voice stays consistent across everything.
We don't just set up campaigns — we build trigger-based flows that run and convert while you sleep.
Connects with your existing CRM, booking system, or e-commerce platform — data flows automatically, no manual exports.
Send to hundreds of thousands or a hyper-targeted 200 — infrastructure and strategy that scales with your ambition across all 9 cities we serve.
The way a hotel communicates with a guest is nothing like how a hospital speaks to a patient. We understand the difference — and build messaging accordingly. See our full industry portfolio for campaign examples.
Booking confirmations, pre-arrival upsells, post-stay feedback, and seasonal offers that fill rooms year-round.
Site visit reminders, new launch announcements, and lead nurturing sequences that convert over longer sales cycles.
Appointment reminders, health tips, follow-up care sequences, and trust-building newsletters for patients and families.
Admission season drip campaigns, student engagement flows, and parent communication sequences that drive enrolments.
Festival sale blasts, loyalty programme communications, and footfall-driving offer campaigns timed to peak periods.
Abandoned cart recovery, post-purchase sequences, repeat purchase nudges, and win-back campaigns for lapsed customers.
High-touch, personalised messaging for luxury brands — occasion-based outreach, exclusive previews, and VIP communications.
Table booking confirmations, special event invites, new menu announcements, and loyalty reward nudges.
A structured onboarding to get your direct marketing running fast — and running right. See real outcomes in our case studies.
We audit your existing lists, tools, and past campaigns. Then build a 90-day direct marketing roadmap aligned to your goals.
WhatsApp Business API onboarding, ESP configuration, CRM integration, and compliance setup — all handled by our team.
Templates designed, copy written, automation flows built and tested. First campaigns live within 10–14 working days.
Weekly performance reviews, A/B test cycles, and list growth strategies. Every month better than the last.
Sector-specific, measurable outcomes from brands across India.
"Their WhatsApp re-engagement campaign recovered ₹3.8L in lapsed orders within the first 30 days. No other channel comes close on immediate ROI."
"Fullscoop set up our entire patient communication flow — appointment reminders, post-discharge follow-ups, health tips — open rates are consistently above 70%."
"Our festive season email campaign hit a 34% open rate and 9% click-through. The segmentation was the difference — completely different from what we'd tried before."
Straight answers to the questions we hear most often.
WhatsApp messages in India typically achieve open rates of 65–75% — far higher than email (20–25%) or social media organic reach (2–5%). Most messages are read within five minutes of delivery, making WhatsApp the most immediate direct marketing channel available to Indian brands.
Pricing depends on list size, send frequency, and whether you need automation setup from scratch. We offer monthly retainers covering strategy, design, copywriting, and full execution for both channels. Get in touch for a custom quote based on your database size and goals.
Yes — we handle the complete WhatsApp Business API onboarding, including Meta verification, BSP selection, template approvals, and CRM integration. Ongoing compliance, opt-in management, and DND scrubbing are part of every engagement.
Yes, when done through the official WhatsApp Business API and limited to opted-in contacts. Unofficial bulk tools violate Meta's policy and risk account bans. We only use compliant infrastructure and build proper opt-in flows for every client.
For new clients starting from scratch, first campaigns typically go live within 10–14 working days — covering API or ESP setup, template design, copy, compliance checks, and integration. Ongoing campaigns for active retainer clients are turned around in 3–5 working days.
Absolutely. Direct marketing works best when integrated with top-of-funnel activity. We regularly pair WhatsApp and email sequences with Instagram Reel production and influencer campaigns to capture new audiences and then retain them through direct channels.
Your customer list is your most valuable asset. Let's put it to work with WhatsApp and email that converts, retains, and compounds.
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